Returns & Exchanges

At Replay Toys, we want you to love your fashion finds, which is why we offer a 30-day window for returns and exchanges on all items in original condition. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a hassle-free experience.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Securely pack the items in their original packaging, ensuring all tags are attached and the garment is unworn and unwashed.

3

Ship It Back

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing