Frequently Asked Questions

Everything you need to know about shopping with Replay Toys.

What is the standard shipping time for orders?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.

Do you offer international shipping?

Currently, Replay Toys ships to the United States, Canada, and the United Kingdom. International shipping rates and delivery times vary by destination and are calculated at checkout.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start a request and receive a prepaid shipping label.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer installment payments through Klarna and Afterpay.

Are your products sustainably made?

At Replay Toys, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we work exclusively with Fair Trade certified factories.